5 Benefits of Leveraging a Managed Services Provider

Devin Nori, Sr. Communications Associate at ivision September 4, 2024

The number of connected devices is skyrocketing, with expectations of 22 billion by 2025. Managing these devices and their functions is no small task, and it can easily get neglected due to other priorities. By partnering with a managed services provider, your environment is not only managed, but optimized to maximize productivity and security.

The level of consistent coverage and attention to detail a managed services provider supplies enables quick identification and resolution of issues, leading to minimal software systems downtime and improved system reliability.

Let’s break down just a few of the strategic benefits a managed services provider can bring to your business.

1.    Cost Savings & Predictable Spend

Leveraging a managed services provider saves you money on your people, processes, and technology. On average, 24/7 support for a single technology requires a minimum of six to seven engineers rotating around the clock, including weekends and holidays. Onboarding and retaining these engineers, whether they’re full time or contract, requires a hefty amount of hours and spend. That’s time and resources that could be spent on strategy and growing your business. Rather than requiring that level of manpower in-house, introducing a managed service provider serves as an extension of your team for a fraction of the cost.

Managed services also provide substantial cost savings over projects like building your own SOC or a separate disaster recovery facility. When you consider the cost of power, space, compute, storage, software, maintenance costs and people management, switching these needs to an X-as-a-Service model relieves a lot of headache and unexpected spend.

2.    Strengthened Security

Hackers don’t take any days off, and neither do we. Managed Services grants your business 24/7/365 security coverage. Your organization will be protected, monitored, and remediated in real time, proactively managing the security patching burden. Our team collects and reviews event logs while correlating the data for active breaches, and because we know your business inside and out, we’re able to arrive at a solution swiftly.

3.    Infrastructure Stability

By outsourcing to an MSP, businesses can leverage routine optimization services and best practice assessments to help proactively improve the stability and security of the infrastructure. This optimization can come in the form of automation or nightly checks that go beyond the approach for standard IT teams.

By having a dedicated team consistently working within your environment, issues and areas of improvement are identified and resolved quicker. In fact, according to a Gartner study, organizations leveraging managed IT services can expect a 50% reduction in network downtime. This means that even in the case of a disruption, our partnership gets your business will be back up and running quicker.

4.    Modern Cloud Solutioning

Managed service providers can help provide the expertise needed for complex cloud-based solutions such as Azure, AWS, or Disaster Recovery and Backup services. Our cloud managed services include reporting and dashboards, infrastructure management, cost optimization, and more. These services can also integrate seamlessly with your on-premise infrastructure to provide a holistic ecosystem of support and security.

5.    On-Demand Expertise

When areas of your business need expertise but may not require a full-time hire, a managed services provider can fill that gap. Whether this comes in the form of staff augmentation, all-inclusive contract, or a retainer for an allotted number of hours per month, you’ll have extensive knowledge just a phone call away. Since the team is so familiar with your environment, they’ll be able to consider context and nuances in your environment to provide the flexibility that a single offering can’t.

Why ivision?

ivision has scale to invest in automation/DevOps, process refinement, and tools that many clients don’t have access to, providing a comprehensive approach to IT management. We’re constantly performing research to implement best practices, combining our broad industry expertise and deep technical expertise to help businesses stay ahead of the curve. Our team works seamlessly with your internal teams and other vendors to identify and resolve issues in real time.

With strategic partners like Microsoft, Cisco, and Expel, we’re proud to offer a wide range of managed services to simplify your IT experience. Whether your business is looking for help operating your security, public cloud, digital workspace, or enterprise infrastructure, our team of engineers is ready at the helm. Our managed services team serves major brands like The Atlanta Braves, TireHub, Rollins, Georgia Urology, and more, and we’re proud to earn their praise of our services and an 82% NPS. Eager to learn more about ivision’s managed services? Check out our one pager and full list of solutions.