Knowing the health of your IT operations is critical, but it doesn’t have to be complicated. That’s the thinking behind our IT Scorecard and Service Catalog.
With our IT Scorecard, you’ll see at a glance what’s working, what’s not and what’s about to cause trouble — so you’re aware of problems before your users are. It offers a summary of what’s happened recently, such as a review of support-request tickets or details on system updates, routine maintenance and completed repairs. The IT Scorecard also gives a view of the current health of your information technology operations. And, most importantly, it provides a view of what’s ahead, from scheduled updates to shrinking storage capacity, allowing you to be proactive.
We create a Service Catalog that provides details of your network configuration, area owners, escalation protocols, recovery point objectives (RPOs) for data, recovery time objectives (RTOs) for system downtime and more.
Our IT Scorecard and Service Catalog help track your technology assets and protocols and make it simpler to set priorities and take action. We help ensure your IT operation runs smoothly; that way, you can focus on crafting the technology strategy needed to grow your business.