SERVICES / MANAGED SERVICES
Our managed services and global support team use engineering excellence and next-generation technology to help your company grow and thrive in a digital world. iVision engineers are customer-centric and located here in our Atlanta office – not offshore. Our team members are highly skilled and constantly update their certifications to stay current in the ever-changing IT field.
iVision’s 24/7/365 Global Service Center works around the clock to offer world-class partnership for your business. All our engineers are ITIL certified and have additional industry certifications in areas that offer the biggest impact. With us, you get proactive monitoring, real-time incident review, vendor escalation and support, monthly service reports and a dedicated client success manager there for every step of your journey.
Whether you need to migrate IT operations to a cloud environment; combine on-premise and cloud operations; or move swiftly among private, hybrid and public clouds, our experts can help. We offer everything from reactive support to proactive maintenance to around-the-clock monitoring.
Our Global Support Center is SSAE 16 / ISAE 3402 compliant and supports clients’ infrastructure and applications all the time, anywhere in the world. Our engineers work remotely with your IT team to protect your infrastructure and ensure smooth operations. We manage workstations, servers, network devices, firewalls and more – 24/7/365.
iVision engineers help defend your IT assets and protect your data while giving you increased visibility into network performance. We keep watch every minute of every day, constantly shielding your business against unintended corruption and intentional breaches.
Resolve potential issues before they impact your business with our 24/7/365 Global Service Center monitoring.
iVision proactively monitors your environment so that your business can run efficiently with zero downtime.
We provide continual maintenance of your infrastructure, so you can sleep better knowing that our team is working around the clock for your success.
Whether you’re in a public, private or hybrid arrangement, iVision Cloud is the next-generation backup software and disaster recovery platform to help expand your business. We have a proven success rate and the ability to provide less than 10 second average Recovery Point Objectives (RPO) for all the data we manage. No matter where your data is, we can back it up to iVision Cloud and protect it with disaster recovery services.