The ever-increasing options and decreasing cost for mobile devices and Internet-enabled “things” is creating unprecedented complexity for corporate IT departments and the chief information officers who lead them. At the same time, the expectations for information technology teams have been raised, and their responsibilities shifted. IT teams at all levels must be involved in comprehensive, business-centric strategic planning and decision-making, in addition to simply implementing or supporting the infrastructure.
“Firms no longer can accept historical gulfs between business and application development and delivery teams as, increasingly, firms now expect to manage application development and delivery as a business and treat it as a competency,” warns a report from technology analytics firm Forrester Research. But updating software without disrupting business operations is the equivalent of changing tires on a race car as it speeds around the track. How can it be done?
Think of today’s Chief Information Officer as the captain of a ship sailing the high seas carrying valuable cargo and treasures to be delivered to its destination (ok, ok…work with me here…think an old trusty wooden trunk full of Seagate Hard-Drives containing all their ERP and CRM data on it. Yaaargh!). Now they’ve set on course backed by a crew with the knowledge and experience to help them get there. And for the most part, it’s been smooth sailing. But …
The last few months have seen a resurgence of the CryptoLocker/Cryptowall ransomware malware across many IT organizations. This malware is particularly impacting and has cost many companies significant time and money, and in some cases has caused the permanent destruction of business critical information and documents.