Strengthening Incident Response Readiness Through Tabletop Testing
Challenge
The client needed to validate executive understanding of roles and responsibilities during a major incident. They wanted to assess the maturity and effectiveness of the existing incident response program to identify gaps and improvement opportunities through realistic, executive‑level scenarios.
Solution
ivision conducted pre‑tabletop discovery to review incident response plans, past incidents, and organizational readiness. We designed and facilitated an on-site executive tabletop exercise focused on real‑world incident scenarios and decision‑making. Our team delivered a detailed findings report and executive summary outlining gaps, impacts, and recommended improvements to the incident response program.