In today’s climate, businesses face more threats than ever, both virtual and actual. From cyber-threats to natural disasters, anything can impact your ability to run your business and protect your clients and employees. Business continuity management systems (BCMS) provide companies a blueprint for handling disasters in an effective way, no matter what happens.
IT vendors play an integral role in ensuring overall business resilience but they’re not the only department that needs to be consulted. Create a plan to conduct tabletop exercises regularly to identify potential gaps in your BCMS and work to resolve them before disaster hits.
When planning your tabletop exercise, try to keep the following objectives in mind:
- Training and awareness
- Overall business organization
- System maintenance
Engage your internal teams as well as your key vendor partners. By outlining roles and responsibilities for each team, employee, and vendor, your business will be able to rebound more quickly should disaster interrupt your normal operations.
“There are things that are just so much more dramatic in the world today that you have to rethink what exactly business continuity and disaster recovery is. You also have to think broader than just the IT component. You have to think about how the other business departments and operations come into the fold because they’re all going to be part of the event. That’s the biggest change.“
– Jamie Usher, Chief Information Officer, Kilpatrick, Townsend and Stockton.