BLOG

Create an exceptional customer service experience and build stronger customer relationships by expanding services through automation. IT organizations often struggle to get customers engaged to self-help capabilities. However, once implemented, customers find that it meets their needs more quickly and provides a better overall experience. Expanding an organization’s tools to a Service Catalog and offering […]

In the early days of tech, there were no real conversations about the implications of creating code that relied on gender, but with 1.2 million U.S. adults identifying as nonbinary, it’s clearly a conversation worth having. Over the years, we’ve developed a much more comprehensive perception of gender and how we can refrain from viewing it as a […]

We’ve all read or listened to different explanations and definitions of what a hybrid cloud is. Many contain a manufacturer’s bent, and others are just kind of – well – creative. Everybody’s Talking About It Consider Ann Burrell, the shark-finned white-haired culinary star – now an IBM spokeswoman for hybrid cloud…huh? Yup, she’s got a […]

As the world reopens and we regain some semblance of normalcy, leadership teams face difficult decisions about how, when and if employees should return to the office. This pandemic has proven just how capable we are of operating remotely, but at what cost? Earlier this month, iVision held a Legal Industry CIO/CISO Forum with the leadership from several different law firms to discuss what their hybrid work approach will look like.   Stance  […]

Throughout this blog series, we will break down iVision’s prescriptive cloud security approach by covering each area individually: infrastructure, network, applications and data. In this blog, we’ll be sharing tips for securing your cloud applications, with a focus on secure coding practices for app development. As organizations either migrate their applications to the public cloud or develop greenfield in the public cloud, they experience the benefit of faster feature function build and release. Though this allows organizations to respond to user feedback and market opportunities faster, it also increases the […]

2020 was a once-in-a-generation event that forever changed the way we work, learn, shop, receive healthcare, keep in touch with loved ones and live. Telemedicine, delivery services and virtual meetings have been around for years, but the adoption rates and the experience just never seemed to live up to the expectations. We saw education, healthcare […]

The average person will spend over 80,000 hours at work over their lifetime. Doesn’t it make sense to spend that time somewhere you enjoy!? Many companies consider their culture to be a selling point, but are they really a good place to work? In this blog, I will cover what to look for in your […]

What is Cloud Managed Networking? Cloud managed networking is a solution in which the wireless, switching, security and WAN networking solutions for an organization are integrated in such a way that allows them to be centrally managed over the web through a secure web console. What are the advantages? Centralized Management CMNs offer the convenience […]

As always, World Password Day is a great time to review our personal password management and hygiene practices to ensure we are safely and securely interacting with internet connected platforms and accounts. It seems that not a month can go by without hearing in the news that another service provider or cloud platform has been […]

“Ransomware” has become the IT buzzword of the year, and rightfully so. The attacks have come quickly and often. As the adage indicates, “It’s not if your company will be hit, but when will the attack occur?” To further validate this adage, the biggest concern for IT leaders is making sure their company does not […]

The Internet of Things (also known as IoT) has taken the world by the storm in the last decade. With its many great benefits, though, come challenges. Several forecasts have stated that by 2035, the world will have a trillion devices connected to the internet, ranging from smart fridges, food packaging, bridges, streetlights, vehicles, baby […]

iVision recently had the opportunity to discuss information technology security for law firms in 2021 with several iVision client firm CIOs and CISOs as part of a Legal Virtual CIO/CISO Forum. The primary objective was to learn how law firms are approaching IT security from a people, technology and process standpoint in 2021. The “people” […]